FAQ
1. Are your toys safe for children?
Yes. All our toys meet international safety standards and are made from non-toxic, child-friendly materials. We carefully test every product before it reaches your child.
2. Do you offer age recommendations for each toy?
Absolutely. Each product page includes an age recommendation to help parents choose the right toy for their child’s development stage.
3. How can I place an order?
Simply browse our online store, add your favorite items to the cart, and proceed to checkout. We accept multiple payment methods including credit cards, PayPal, and local payment options.
4. What are your shipping options?
We offer fast and reliable shipping worldwide. Shipping fees and estimated delivery times are displayed during checkout.
5. Can I return or exchange an item?
Yes. If you receive a damaged or defective product, please contact us within 7 days of delivery. We offer easy returns and exchanges following our Return & Refund Policy.
6. Do you offer gift wrapping?
Yes, we provide gift wrapping services for an additional small fee. Perfect for birthdays, holidays, and special occasions.
7. How can I contact customer service?
You can reach us via email at support@toyesbaby.top or through our Contact Us page. Our team will respond within 24 hours.